If you are currently utilizing Trello for managing projects and collaborating, but have made the decision to switch to another tool or would like to switch to the free version, you may be curious about how to cancel your paid subscription. This blog post will provide step-by-step instructions on how to cancel your Trello subscription.
For Individual Users
If you are an individual using Trello Gold or Trello Premium, follow these steps to cancel your subscription:
- Log into your Trello account.
- Click on your profile picture and select “Settings”.
- Scroll down to the “Trello Gold” or “Trello Premium” section.
- Click on the “Cancel” button.
Once you’ve confirmed the cancellation, your subscription will not renew at the end of your current billing cycle.
For Trello Business Class and Enterprise Users
Cancellation steps for Trello Business Class or Enterprise users are slightly different because they involve an administrator’s role. Here’s how to proceed:
- Log in as the team admin.
- Click on the “Settings” and then “Billing Information”.
- Find the section called “Subscription”.
- Click on the “Change” link next to “Renewal”.
- Select “Do Not Auto-Renew”.
Note that Trello does not offer refunds for yearly subscriptions that are cancelled before the end of the billing cycle. Therefore, you will continue to have access to the paid features until the end of the current billing cycle.
Conclusion
Cancelling your Trello subscription is a straightforward process whether you’re an individual or business user. However, be sure to consider whether you will lose any crucial functionality that your team relies on. Also, remember to export any necessary data before cancelling, as you may lose access to certain features and data upon cancellation.