For businesses and individuals who utilize HubSpot for marketing, sales, or service purposes, it is important to know how to effectively utilize its various features. One frequently overlooked but crucial aspect is the time zone configuration, which is vital for ensuring prompt communication. This guide will provide you with step-by-step instructions on how to access the time zone setting in HubSpot.
Why is Time Zone important in HubSpot?
Knowing the time zone of your contacts is vital for scheduling emails, call backs, meetings, and more. It allows you to engage with your contacts at the appropriate time, ensuring that your messages are received and read. HubSpot allows you to set a default time zone for your entire account and individual time zones for each contact.
Finding Your Account’s Time Zone in HubSpot
First, let’s start by finding the default time zone set for your entire HubSpot account. Follow these steps:
- Log in to your HubSpot account.
- Click on your account name located at the top right corner of the dashboard.
- From the drop-down menu, select Account & Billing.
- On the next page, navigate to the Company & Billing Information tab.
- Here, you’ll find your default account time zone under the Company Information section.
Finding a Contact’s Time Zone in HubSpot
To find a contact’s time zone, follow these steps:
- Click on the Contacts tab in your HubSpot account.
- In the search bar, type in the name of the contact whose time zone you want to find.
- On the contact’s profile page, scroll down to the contact information section. Here, you will find the details including the contact’s time zone.
If the time zone is not listed, HubSpot has not been able to identify it based on the contact’s activities. In such cases, you can manually add the time zone. To do that, click on the Edit icon, scroll down to the Time Zone field, select the correct time zone from the drop-down list and then click Save.
Setting Time Zone for Email Scheduling in HubSpot
If you want to set a time zone specifically for email scheduling, you can do that while creating or editing an email. Once you’re in the email editor:
1. Click on the 'Settings' tab. 2. In the 'Publishing' section, you'll see the 'Time Zone' field. 3. Click on the drop-down menu and select the desired time zone. 4. Click 'Save changes'.
Understanding and using the correct time zone in HubSpot can greatly increase your communication’s effectiveness. We hope this guide has been helpful. If you have more questions, don’t hesitate to reach out!