How To Pin A Comment In Jira

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Jira, a leading software development tool developed by Atlassian, has a plethora of features that can greatly assist in project management. One such feature is the ability to ‘pin’ comments to an issue. However, note that the term ‘pin’ used here is metaphorical, as Jira does not natively support comment pinning. But, there is an effective workaround that can help you highlight or prioritize a comment. Let’s walk through the steps to achieve this!

Prioritizing a Comment

The best way to highlight a comment or make it easily accessible is to use the ‘Actions’ menu in the comment section.

  1. Find and open the issue that contains the comment you wish to prioritize or ‘pin’.

  2. Navigate to the comment section and find the comment you want to pin.

  3. Click on the ‘•••’ or ‘Actions’ menu on the top right corner of the comment box.

  4. From the drop-down menu, select ‘Link’.

  5. This will create a unique URL that directly points to the comment in the issue. You can use this URL to reference the comment in the issue description or share it with your team.

Using the Jira Script Runner

If you have the Jira Script Runner plugin installed, you can use a custom script to prioritize a comment. Here’s an example of how you might achieve this:

    import com.atlassian.jira.component.ComponentAccessor

    def commentManager = ComponentAccessor.getCommentManager()
    def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

    // get the last comment
    def lastComment = commentManager.getLastComment(issue)

    // prioritize the comment
    lastComment.update("This is a prioritized comment!", user)

Note: This is an example and may not work in your specific context. Modify the script according to your needs.

Conclusion

In conclusion, while Jira does not natively support comment pinning, you can use the link feature or Jira Script Runner to prioritize comments. These strategies can help you and your team keep track of important comments, thereby enhancing your project management capabilities.