WebEx is a widely-used video conferencing tool that enables users to communicate with others from afar. Nonetheless, there may be instances where you are limited to audio-only participation, preventing you from viewing other attendees or sharing your own screen. This article will guide you on how to exit audio-only mode in WebEx.
Step 1: Check Your Audio Settings
The first step is to check your audio settings. Make sure that your microphone and speakers are properly connected and functioning correctly. You can do this by going to the “Audio” tab in the WebEx meeting window and selecting “Test Computer Mic & Speakers.” If you hear yourself speaking, then your audio settings are correct.
Step 2: Check Your Video Settings
If your audio settings are correct but you still can’t see the other participants or share your screen, then it’s time to check your video settings. Go to the “Video” tab in the WebEx meeting window and make sure that your camera is selected as the source for video. If you don’t have a camera, you can use a webcam or even your phone’s camera.
Step 3: Check Your Network Connection
If you still can’t see the other participants or share your screen, then it’s possible that your network connection is causing the issue. Try restarting your router or modem and reconnecting to the internet. You can also try using a different network or connecting directly to your router with an Ethernet cable.
Step 4: Restart WebEx
If none of the above steps work, then it’s time to restart WebEx. Close the meeting window and reopen it. This may reset any settings that were causing the issue.
Conclusion
Getting out of audio only mode in WebEx can be a frustrating experience, but by following these steps, you should be able to resolve the issue and enjoy a successful video conference. Remember to always check your audio and video settings first, then move on to network troubleshooting if necessary.