MailChimp is a popular email marketing platform that offers a wide range of features and tools for businesses and individuals. While the platform is user-friendly, there may be instances where you need to contact MailChimp’s customer support team for assistance. In this article, we will discuss how to contact MailChimp by phone.
Step 1: Visit the MailChimp Website
The first step in contacting MailChimp by phone is to visit their website at www.mailchimp.com. Once you are on the homepage, you will see a menu bar at the top of the page. Click on the “Help” button and select “Contact Us” from the drop-down menu.
Step 2: Select Phone Support
On the Contact Us page, you will see several options for contacting MailChimp’s customer support team. To contact them by phone, click on the “Call Us” button. This will take you to a new page where you can enter your information and request a call back from a MailChimp representative.
Step 3: Enter Your Information
On the Call Us page, you will be prompted to enter your name, email address, and phone number. You will also need to select the reason for your call from a drop-down menu. Once you have entered all of your information, click on the “Request Call Back” button.
Step 4: Wait for a Call Back
After submitting your request, you will receive an email confirmation that your call back has been received. MailChimp’s customer support team will then review your request and assign it to a representative who can assist you with your issue. You should receive a call back within 1-2 business days.
Step 5: Speak with a MailChimp Representative
When the MailChimp representative calls you, they will ask for your name and email address to confirm that they are speaking with the correct person. They will then listen to your issue and work with you to find a solution. Be sure to provide as much information as possible about your problem so that the representative can assist you effectively.
Conclusion
Contacting MailChimp by phone is a simple process that can be done in just a few steps. By following these steps, you can quickly and easily get in touch with MailChimp’s customer support team and receive the assistance you need to resolve your issue.