How To Contact Trello

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If you are facing any problems or have any questions about Trello, reaching out to their customer service team is the initial step you should take. This article will walk you through the steps of contacting Trello’s support team.

Getting Started

To begin, you will need to have a Trello account. If you don’t already have one, you can sign up here.

Contacting Trello via the Web

The simplest way to contact Trello is through their Help Center, which can be accessed on the web.

  1. Go to the Trello Help Center.
  2. Click on Contact Us at the top right corner of the page.
  3. Fill in the form with your contact information and the details of your issue, then click Submit.

Trello’s support team typically responds within 24-48 hours.

Contacting Trello via Email

If you prefer to contact them via email, you can do so by following these steps:

  1. Compose a new email to support@trello.com.
  2. Include your Trello username and the details of your issue.
  3. Send the email.

Again, response times typically fall within the 24-48 hour range.

Pro Tips

  • If you’re reporting a bug, include as many details as possible, such as what you were doing when the issue occurred, the browser you were using, and any error messages you encountered.
  • Take screenshots of the issue, if possible. You can add these to your email or your Help Center submission.

We hope this guide is helpful in resolving any issues or questions you may have about Trello. Remember, Trello’s support team is there to assist you, so don’t hesitate to reach out to them.