In the event that you encounter any difficulties, please indicate the error message below: “Unable to process the request due to encountered difficulties.”
If you are utilizing Jira, Atlassian’s widely-used project management system, it is essential to be aware of the current version you are operating. With regular updates, each one containing new features, bug fixes, and enhancements, it is crucial to know your Jira version. This will ensure that you do not miss out on any significant updates and can make the most of the tool’s capabilities.
In this blog post, we’ll walk you through the simple process of determining your Jira version.
Step 1: Accessing Jira
First, you must be logged into your Jira account. Open your web browser and navigate to your Jira instance URL, then enter your login credentials.
Step 2: Open the Administration Page
Once you’re logged in, you need to open the administration page. This can be done by clicking on the cog icon located in the upper right corner of the screen. If you can’t find this option, it means you don’t have administrative access. Ask your system administrator for help.
Step 3: Select ‘System’
After clicking the cog icon, a dropdown menu will appear. From this menu, select the System option, which will take you to the system administration page.
Step 4: Check the Jira Version
On the system administration page, the version of your Jira Software is clearly displayed in the ‘Jira Info’ section on the right side of the page.
Right side > Jira Info > Version
You’ll see an output similar to this:
Jira v8.5.1
That’s it! You’ve successfully determined your Jira version. Now you can compare your current version to the latest version available on the Atlassian website and decide if you need to update your software.
Keep in mind that updating your Jira version is a task that should be done by a system administrator because it may involve server updates and data migration. Always make sure to back up your data before performing an update.
Lastly, it’s worth mentioning that Atlassian provides comprehensive release notes for each version of Jira released. These release notes contain all the newly added features, improvements, and bug fixes. You can find these release notes on the Atlassian website and they are a great resource to understand what’s new in each version.
Conclusion
Keeping your Jira software up-to-date is essential for a smooth, efficient, and secure project management experience. Now that you know how to determine your Jira version, you can stay informed about the latest updates and make the most out of this powerful tool. Happy project managing!