How To Delete An Issue In Jira

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Jira is a flexible issue tracking tool that many development teams use to manage their work. With its robust set of features, it allows for efficient issue handling. One of these features is the ability to delete issues. This article will guide you through the process of how to delete an issue in Jira.

Prerequisite

Before you can delete an issue, you need to have the right permissions. You must have the Delete Issues permission in the project’s permission scheme.

Steps to Delete an Issue

Here are the steps you should follow to delete an issue:

  1. Navigate to your issue that you wish to delete.
  2. At the top of the issue, select More (…) button.
  3. From the dropdown menu, choose Delete.
  4. Confirm that you wish to delete the issue.

Safeguarding Against Accidental Deletion

Deleting an issue removes it permanently from the system, which can be risky. Accidental deletion can lead to loss of valuable data. It’s important to take precautions, such as implementing permissions and roles correctly, to prevent accidental deletion.

Using the ScriptRunner Plugin

If you’re using the ScriptRunner plugin for Jira, you can delete an issue using a script. Here’s a simple script that deletes an issue:

import com.atlassian.jira.component.ComponentAccessor

def issueManager = ComponentAccessor.getIssueManager()
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

def issue = issueManager.getIssueObject("KEY-123")
issueManager.deleteIssue(user, issue, false, false, false)

Please note that the script should be used carefully, as it permanently removes the issue from the system.

Conclusion

While Jira’s functionality for deleting issues is a useful tool, it should be used cautiously. Always ensure you have a backup of your data and that you have the necessary permissions before deleting an issue. If you have any questions about this process, don’t hesitate to reach out to your Jira administrator.