Zoom is a well-known platform for facilitating video conferences and enabling remote connections. However, as time goes by, Zoom may gather a significant amount of cache data that can negatively impact your computer’s performance and cause other problems. In this article, we will provide instructions on how to clear the Zoom cache on Windows and Mac operating systems.
Clearing Zoom Cache on Windows
To clear the Zoom cache on Windows, follow these steps:
- Open File Explorer and navigate to the following folder: C:\Users\[Your Username]\AppData\Roaming\Zoom
- Delete all the files in this folder.
- Restart Zoom and check if the issue has been resolved.
Clearing Zoom Cache on Mac
To clear the Zoom cache on Mac, follow these steps:
- Open Finder and navigate to the following folder: ~/.zoomus/
- Delete all the files in this folder.
- Restart Zoom and check if the issue has been resolved.
Conclusion
Clearing the Zoom cache can help improve your video conferencing experience by reducing lag, improving audio quality, and resolving other issues. By following the steps outlined in this article, you can easily clear the Zoom cache on both Windows and Mac operating systems.